Clients
Read some of the comments we've received over the years from our clients:
"The SMS texting system is easy to use and the flexibility is exactly what we needed. It's so much more efficient for contacting our customers than mail outs. We had an instant reaction to the very first 'text out' and a 25% increase in sales as a direct result of the campaign. I would not hesitate to recommend it to anyone looking for a cost-effective flexible way of keeping in touch with clients. Thanks for providing the brief but essential training so that I can fully utilise the reporting facility."
Lawrence Clark Director at Elizabeth Valentive Ltd T/A Knightsbridge August 2009
"Plug and Play allowed us to move our business address and keep our telephone number. There was no need for expensive diverts, a telephone system or cabling. It has also proved to be absolutely reliable. For anyone moving their business, I would highly recommend this IP phone system.
Trojan's after sales service is superb - they have really helped technophobes like us and we've been able to leave everything in their capable hands without the worry of ringing BT."
Pete Cicinskas BS Plumbing August 2009
"During the project, dealings with Trojan were very professional, when they said people were coming out to re-wire, they did. Not only that, they actually spoke politely and were very accommodating working around us. Trojan and their technician came out to our office and installed the phones and full training was provided.
Our new IP phone system means customers are able to get through to the right department and if no one is there our new phone system allows the call to be diverted to a mobile so the customer always gets a response.
Trojan Communications has provided all this without even digging any holes! I would very much recommend Trojan Communications to anyone looking to improve their business telephone communications. Thank you for making technology easy."
Marie Pyms & Wildsmith October 2008
"I had an ok mobile phone but it was getting a bit out dated, it was out of contract and I was sure I could be getting a better deal, a better phone and a better service. But I had no idea whre to start looking.
I spoke to Trojan Communications saying I wanted a phone that I could make calls on and pick up emails to make me more organised and feel less stressed about work. I wanted to stop diving for the computer to check my emails the minute I came in just in case I had missed something!
Thank you for looking at all the mobile phone options on my behalf, checking all the offers and finding my Blackberry. Thanks for setting it all up on my pc and synchronising my many email accounts, as it probably would never have happened if left to me.
All in all you made the process smooth and stress fee and I would happily recommend tou to anyone I know for their business telephone solutions."
Fiona Warwick Warwick Directories Ltd October 2008
"I would like to thank Trojan Communications for sourcing and supplying our company with four smart phones. I found her excellent product knowledge invaluable when it came to understanding and interpreting our business requirements quickly and accurately.
The delivery of the service was prompt and without delay which meant we were able to start using the devices immediately with no waiting for credit checks to be complete as they are able to underwrite the contract themselves.
As a result we have been able to further improve upon our customer service levels, increase business efficiency AND reduce the cost of our calls in the process!
To Trojan we give our whole hearted thanks."
Jon Vining CaNIT Computer & Networking June 2008
"Trojan have taken over our telecommunications and reduced our monthly outgoings. They are easy to talk to and understand that education establishments need cost reduction and quick service should a problem arise. Trojan have never failed in any respect to achieve the highest possible standards for us."
Julia Davey Administration Officer, We-Learn June 2008
"Please pass on my thanks to Customer Services - I was talking to them about a problem with my internet and within 10 minutes they had sorted the problem and had it fixed remotely. Many thanks - much appreciated"
Dave Young Mortgage Advisor June 2008
"We are a Warwickshire Company and we value the advice and attention to detail that we have received from Trojan Communications over the last few years. They talk all our requests and implement the service without any hassle. They provide the service every small business wants."
Bill Leech Anderson Cooper Limited 2007
"From our first contact with Trojan, we have found them to be friendly, helpful and willing to provide a service second to none. Trojan helped the Association to streamline all telecommunication activities and, more importantly, save money by doing so!"
Wendy Griffin PA & Executive Administrator Royal Association of British Dairy Farmers 2007
"Amongst the many telephone companies, we chose Trojan Communications as our landline service provider because of their personal nature and accuracy of information. It was a seamless swap over from our previous provider and we have also seen a noticeable reduction in our telephone bills. I would recommend that any business looking to reduce costs or have a telecoms problem to contact Trojan."
John Bevan Bevan Fox Insurance Brokers 2007
"Trojan Communications have supplied all of our telephone needs for over 2 years, consisting of landlines, calls and mobiles. They advise us on the best way to keep costs to a minimum and are always available if we should need to seek advice on our telecommunications."
PCI Manufacturing Solutions2007
"First Image has had Trojan Communications as our telecoms provider for over 6 years. They are always easy to contact and act on every request promptly. We recently moved our print and design business to 291 Walsgrave Road, Coventry and Trojan arranged the installation of all new telephone lines and equipment. I would recommend them for one point of contact for telecoms."
Leon Coppola First Image Print and Design 2007
"When looking for a provider for my mobile I contacted Trojan Communications for assistance in finding the correct mobile and package for my usage. They answered the telephone immediately without having to go through a menu system and I was soon able to choose both phone and package after receiving precise information from them. When I hear anyone mention mobile phones now, I always suggest they contact Trojan Communications."
Matthew Archer Arch-a-carpenter 07876 218811
"Trojan Communications Limited have supplied Varley Hibbs LLP Solicitors with mobile telephone services since the end of 2003. Trojan is always willing to find solutions to our telecommunication issues and is proactive in their approach. We have found their service to be responsive, helpful and personal."
Julia Woodhouse Varley Hibbs LLP Solicitors 2007